ITIL Service Management Maturity Assessment
Notre expertiseConseilTechnology & digital consultingIT Operations
ITIL Service Management Maturity Assessment
We partner with your organization to conduct a comprehensive assessment of the maturity levels across multiple ITIL processes
IT Service Management (ITSM) encompasses all the IT activities carried out by an organization, guided by policies, processes, and supporting procedures.
The IT Infrastructure Library (ITIL) is a framework that outlines a comprehensive set of practices for ITSM. It emphasizes the alignment of IT services with the business's requirements and objectives.
There are five stages of the ITIL service lifecycle:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
Get in touch with our team to discover more about our services.
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